Refund Policy

  1. Returns: We want you to be completely satisfied with your purchase from Arrive Active. If for any reason you are not satisfied with your order, you may return the item(s) within 30 days of receiving them. To be eligible for a return, the item(s) must be unused, in their original packaging, and in the same condition as when you received them.

  2. Refunds: Once we receive and inspect the returned item(s), we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

  3. Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, we recommend returning the unwanted item(s) and placing a new order for the desired item(s).

  4. Return Process: To initiate a return, please contact our customer support team with your order details and reason for the return. We will provide you with instructions on how to return the item(s). Please ensure that the returned item(s) are adequately packaged to avoid damage during transit.